AI continues to enhance closed captioning and monitoring. A leader in this trend is Voice Interaction, which includes Nexstar Media Group, E.W. Scripps, Bell Media, TV Globo and ABC Australia among its clients. CEO Joao Neto talks with TVNewsCheck Publisher Kathy Haley about SMPTE-2110-compatible captioning, ATSC 3.0 compatible monitoring and the power of tagging and indexing video as monitoring is taking place.